Let me sing the praises of Susan James, my longtime colleague at hospice. Susan carries a perfect blend of competence, compassion, energy, and good humor into her work and relations with others. Her calm equaminity has carried her charges and team members through many a trying time – her smile, even under adversity, comes at crucial moments. She has taught me to never underestimate a timely good laugh, an act of minor kindness, a good word, or a positive spin on a not-so-positive occurence. We need Susan more than she knows.
Wayne C McCormick MD MPH Palliative & Long Term Care Services | Harborview Medical Center
University of Washington School of Medicine